The Skills Dojo

Welcome to The Skills Dojo!

For performance development and instruction.

 

What is a skill then?

The capacity to do something and do it well. To this end, we provide training courses on a select group of topics, which you may find of interest and could help  you at work and help those working for you.

 

What do we do?

Our primary focus is training and coaching for performance development in customer facing businesses (whether telephone based or face-to-face). Our specialty is developing call centre teams and credit control staff.

We go beyond common training practises and customise the programmes to suit your business environment and needs. Our programmes involve intensive and active participation from all levels and require a level of committment not usually found on some other commercial courses. We are results focussed and aim to provide answers that are readily applicable to live situations. We are here to take the guess work away. Contact us to discuss your needs.

 

What else do we do?

Currently, all our training is conducted for private organisations and we don't hold any public training seminars. However, we also develop some of these topics into books (print and ebooks), training manuals, smartphone apps and open learning courses . Our range is growing so please make sure you come back to check what's on offer.

 

Bespoke Training and Courses

Customised training and coaching to suit your needs.

We have a core set of training programmes that are customisable to suit your requirements.

Contact us for further details.

 

Training the Trainer

Performance management is key to developing your business and the abilities of your supervisors and managers in this area can make or break you.

We'll work with you to ensure your team leaders are fully capable of developing your staff.

 

 Copyright. The Skills Dojo 2011 - 2015

Skills Training

We have a wide range of open learning courses to fulfill your needs. Whether you're a trainer looking for instructional materials or an individual working hard at progressing your professional development, find something useful in our store.